Computer Support & Managed IT Services Company

Are you tired of dealing with Phone and IT Service Providers that are impossible to reach, don’t follow through, can’t fix anything, and nickel and dime you for everything they do?

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Trust Professional Computer Associates for computer support for businesses throughout the Greater Wilmington NC area.

Are you concerned with the rising costs of your Managed IT Services? Are you running short on time because of your expanding business and need a trusted team of professionals to take care of your IT and support. Whatever your reason, we can help by providing professionally managed IT services.

Your business can save money and time today with our managed IT services, network solutions, computer support and more.

Our Managed IT Services

Managed IT Services

With remote desktop to on-site help, PCA can fully support all your IT and Phone needs so you can concentrate on your business.

Cloud Computing

Whether you’re in the office or working remotely, you want to protect your data from outside threats.  PCA’s cloud  solutions can help.

VoiP Phone & Video 

Is your current system not meeting the demands of your business? A new system from PCA may be in order. Our new VoIP solution in Wilmington can ensure your needs  will be met and far exceeded.

Data Backup & Recovery

From tax records to client info, your data is essential in running your business. When it’s lost because of a natural disaster or (even worse) stolen, you need to ensure you can recover quickly and continue business.

Dark Web Monitoring

Do you know what passwords or information about your business is for sale on the Dark Web? PCA can protect your business due to compromised employee credentials in real time, and automatically alert you when they are found.

Clients – Submit a Service Request

Click here to initiate a remote session. Click here to submit a request for service.

Why Choose PCA as your Computer Support Company

You Get A Professional Team, NOT A “One Man Band” –

Most IT companies have one or two technicians on staff, which means you might be left waiting for hours or days to get your computer problems resolved (or worse yet a return call) because they are short staffed or too busy trying to serve other clients. PCA has 20 technicians available to ensure someone is always available to assist you.

We Offer Customized Solutions –

We realize that every business has unique needs for their IT, and their bottom line. PCA offers a range of programs and services to ensure that every business in the Hudson Valley can have peace of mind for their business continuity that meets their needs and their budget.

We Do Excellent Work –

Our list of satisfied customers has grown over our almost 20 years in business. In fact, most of our clients come from referrals from other businesses we work with. Click here to see what just a few of our customers have to say about PCA and our expert team.

We Are Your Complete Solution To Keep Your Business Connected – 

Whether it’s Managed Care, Cloud Computing, Data Backup and Recovery, Network Security, IT support or phone systems; PCA is here to make sure your business is connected and secured without any hassle or worry.

We Realize Communication Is Key –

There is no worse feeling as a business owner than feeling like you don’t know what you are getting for your money. Communication is key to everything PCA does. Semi-annual meetings with each business review every aspect of the service we have provided- both requested and behind the scenes- to ensure your complete satisfaction and review any suggestions for improving your efficiency and security in the future.

We Guarantee Our Services And Projects –

There is no need to worry about hidden or unexpected costs or delays. Our expert technicians plan ahead and anticipate possible hurdles to any service or project. We spell out in simple terms time frames and costs so that there are never any hidden or unexpected surprises. What you see on your proposal is what you get.

We Supplement Your Current IT Staff –

Have your own IT staff? PCA can help make sure they have any extra help they may need to keep your systems running smoothly. Whether it’s covering days off, providing extra assistance for special projects or managing the backups so they can concentrate on helping your staff with onsite concerns, PCA can provide cost effective support for your inhouse IT.

Client Testimonials

Don’t take our word for it. Our clients say it for us.
Click here for additional testimonials

Saves the day

Thank you so much for restoring our files today. We would of been in such a bad place without them. It hasn’t happened that many times but we are lucky to have such an awesome team at PCA to pull us out of these situations when it does. Thank you for the safe and warm feeling knowing our data is protected and that you guys have the knowledge and skills to find and restore it in such a timely manner. As always Mike, you’re the Man. The look on my APM face when he saw all the files he deleted back in its place was priceless.

Jason Morris

AFI Glass and Architectural Metal Inc

Exceed All Objectives and Goals

Bob’s company PCA was selected after going through a rigorous Erate selection process. He and his talented team have consistently met and exceed all objectives and goals in a timely, professional and at or under budget manner. I highly recommend Bob and his team of dedicated IT professionals.

Gregg Paulk

Anderson Center for Autism

Extraordinary Support

I would like to reiterate our thanks to PCA for the extraordinary support provided over these past few weeks. Your ability to step into the breech, retrieve our servers, relocate and establish good connectivity for our CITRIX users, made a huge difference to the ability of our global organization to get through the complications of the hurricane. We’re grateful to you for putting the full support of your team behind our requirements.

Michael Steele

R. Markey  and Sons

Get in Touch

Schedule your free IT audit or phone cost analysis today. Let us show you what excellent service looks like!

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